Contact & Support
Need help? Reach out to us through any of the channels below.
How to Pay
How to pay:
- Go to Status, enter your reference code, and click Pay Now.
- You'll see a GCash QR code — scan and pay. The system detects payment automatically.
- Or pay on-site at Hide Out Cybernet Cafe before the tournament.
After paying, your status changes to "Paid" and your slot is locked in. Paid teams get priority seeding.
Get in Touch
Hide Out Cybernet Cafe
Message us on Facebook — fastest way to get a response.
Argonar Software OPC
Follow for announcements, updates, and results.
Tournament Venue
Hide Out Cybernet Cafe, Brgy. Inayawan, Inayawan Central, Cebu City, 6000
Frequently Asked Questions
How do I pay for my registration?
Go to the
Status page, enter your reference code, and click "Pay Now". You'll see a GCash QR code — scan it with your GCash app and pay the exact amount shown. The system detects your payment automatically. You can also pay on-site at the venue.
What happens if I don't pay before the deadline?
Unpaid registrations may be forfeited and your slot given to a waitlisted team. Pay before April 17 to guarantee your spot. Paid teams also get priority seeding in brackets.
How do I register for the tournament?
Go to the
home page, pick your game, and click "Register Team" (if you have a full team) or "Solo Entry" (if you want to be matched with other players). Fill in the form and you'll get a reference code.
What if I can't attend on tournament day?
Let us know as soon as possible via
Hide Out Cybernet Cafe. If you notify us in advance, your registration will be reserved and reassigned to the next season or upcoming tournament. If you don't show up without notice, your team forfeits the match. Registration fees are non-refundable.
When is the tournament?
The tournament date depends on how fast slots fill up. Once enough teams register for a game, the date will be announced at least 1 week in advance on our Facebook page and via Messenger. Check the home page for estimated dates.
How do I know if my payment went through?
After paying via the GCash QR on the payment page, the system detects your payment automatically. Your status will change from "Unpaid" to "Paid" on the home page under Registered Participants. You can also check anytime on the
Status page using your reference code, or message us on
Messenger.
Can I register as a solo player?
Yes! Click "Solo Entry" on the game you want to play. You'll be matched with other solo players based on your rank and preferred role. Once 5 solo players are matched, you'll form a team automatically.
Is the registration fee refundable?
Registration fees are non-refundable once your payment has been approved. If your payment is still pending and you change your mind, contact us immediately via Messenger.
What are H-Coins?
H-Coins are a virtual reward currency used exclusively on the Argonar platform. You can buy them (₱1 = 1 coin) and use them to enter match predictions. They are not real money and cannot be used outside the platform. The platform offers a voluntary buyback at ₱0.85/coin as a courtesy.
How do I buy H-Coins?
Log in to your account and go to the
Coins page. Choose a package (50, 100, 250, or 500 coins), scan the GCash QR code, and the coins are added to your balance automatically once payment is detected.
What is the Predict feature?
Predict lets you use H-Coins to pick who you think will win each tournament match. Choose the winning team, set your entry amount, and if you're right you earn a proportional share of 90% of that match's total pool. It's a skill-based entertainment feature using virtual currency only.
Can I sell my H-Coins back?
Yes. Go to the
Coins → Sell tab, set your GCash number, and list at least 100 coins for buyback at ₱0.85/coin. Argonar will process the GCash payment within 24 hours. This is a voluntary courtesy program and not a guaranteed financial service.
Is the bracket final before the tournament?
No — before April 17, the published bracket is a live preview based on currently paid teams. If more teams complete payment and the total changes, the bracket will be re-seeded to stay balanced. After the deadline the bracket is finalized and seedings are locked.
View the current bracket →